Meal4you.ca prioritize privacy and data security, adhering to transparent practices in personal information handling. This Privacy Policy outlines our approach to collecting, using, and disclosing personal information. It applies to interactions with Meal4you platforms, excluding employee-related data.
As an organization engaged in commercial activities, we are committed to complying with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Your use of Meal4you.ca implies consent to the collection, use, storage, and disclosure of personal information as described herein. Explicit consent may be sought in certain instances; however, implied consent may apply based on your interactions.
If you disagree with any part of this policy, refrain from using Meal4you.ca, navigate away, and uninstall our application promptly.
We collect personal details like name, phone number, email, and password for account administration, access facilitation, identity verification, and security measures implementation.
You may choose to register via third-party social media, granting access to relevant account information for account management and platform access.
Order-related information, including IP addresses for security, and payment details are collected to fulfill orders securely through our payment processors.
Address information is gathered for delivery purposes, while age verification may be conducted for alcohol orders.
We collect order history and may use personal information for communication, service enhancement, and occasional notifications about Meal4you updates or account-related changes.
Contest or promotion participation may require providing personal details for administration purposes.
This policy is subject to periodic updates; however, essential notifications cannot be opted out of unless Meal4you usage is discontinued.
Contact Us
When you reach out to us with a comment or question, we gather the details you share, including your name and email address, along with any additional information required to promptly address your inquiry. We maintain this information to aid future assistance and enhance both our customer service and offerings. Additionally, we utilize personal information to establish, maintain, and enhance our relationship with you, ensuring quality service delivery. Please note that we may record voice calls for training and quality assurance purposes.
Information We Collect Automatically
We and our third-party service providers, including Google Analytics, collect, process, store, and analyze information obtained from your browser when you visit Meal4you, including IP address, your location when the Meal4you mobile application is used, device identifiers, browser characteristics, operating system details, language preferences, referring URLs, length of visits, and pages viewed. We also use "cookies" or other tools that track, measure, and analyze the behaviors and usage patterns of visitors to Meal4you. We utilize this information to understand how visitors engage with Meal4you and to enhance our visitors' experience. A cookie is a tiny element of data that the Meal4you.ca can send to your browser, which may then be stored on your web browser or mobile device so we can recognize you when you return. The information that cookies collect includes the date and time of your visit, your registration information, session identification number, and your navigational history and preferences.
We use cookies for analytics purposes as well as for certain features of the Meal4you. The use of cookies is an industry standard and many major browsers and smartphones are initially set up to accept them. You may set your web browser or smartphone to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from the Meal4you.ca, you may not be able to take advantage of all its features.
Some third-party service providers may use cookies on our site. We have no control over those cookies and they are not covered by this Privacy Policy.
You can obtain additional information on Google Analytics’ collection and processing of data and data privacy and security, including how to learn more about opting out of Google Analytics’ data collection.
Disclosure of Personal Information
The personal information you provide to us will be held on our servers which may be in or outside Canada. In addition, your personal information may be accessed by or given to our staff working outside Canada and/or to third parties including companies within the JUST EAT group of companies (which means our subsidiaries and affiliates, our ultimate holding company and its subsidiaries and affiliates) who act for us for the purposes set out in this policy or for other purposes notified to you. For example, we may send personal information outside of Canada for processing and storage by other companies within the JUST EAT group of companies or by their service providers.
While your personal information is out of Canada, it is subject to the laws of the country in which it is held, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country. Certain countries outside Canada and the European Economic Area do not always have equivalent strong data protection laws irrespective of the safeguards we have put in place for the protection of your information in accordance with this Privacy Policy.
The third parties with whom we share your information may undertake various activities such as processing credit card payments and providing services or products for us. In addition, we may need to provide your personal information to any vendors that a customer has placed an order with and couriers to allow the your order to be process and delivered. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Policy.
If you have consented we may allow select third parties, including marketing and advertising companies, our affiliates and associates, to contact you occasionally about other products or services that may be of interest to you. They may contact you by mail, telephone, mobile messaging (e.g. SMS, MMS, etc.) as well as by e-mail. If you change your mind about being contacted by these parties in the future, please let us know by using the contact details set out at the end of this Privacy Policy and/or by amending your profile accordingly.
If our business enters into a joint venture with, purchases or is sold to or merged with another business entity, your personal information may be disclosed or transferred to the target company, our new business partners or owners or their advisors provided that the information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring the information.
We may use the personal information that you provide to us if we are under a duty to disclose or share your personal information in order to comply with (and/or where we believe we are under a duty to comply with) any applicable legal obligation; or in order to enforce the Terms of Service/Use and any other agreement we have with you. This includes exchanging personal information with other companies and other organisations for the purposes of fraud protection and prevention.We and our service providers may use or disclose your personal information in response to a search warrant or other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise required or permitted by applicable law or legal process. Your personal information may also be used or disclosed where necessary or desirable for the establishment, exercise or defence of legal claims and to investigate or prevent actual or suspected loss or harm to persons or property.
Safeguarding and Retention of Personal Information
We have implemented administrative, technical and physical measures to protect your personal information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. We restrict access to your personal information to Skip personnel and authorized service providers who require access to fulfill their job requirements.
We will keep your information where we have an ongoing legitimate business need to do so (for example, while you hold an account with us or to enable us to meet our legal, tax or accounting obligations). We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personal information, or account recovery, or if required or permitted by law. All retained personal information will remain subject to the terms of this Privacy Policy. If you request that your name be removed from our databases, it may not be possible to completely delete all your personal information due to technological and legal constraints.
The transmission of information via the internet is not completely secure. Although we will take steps to protect your personal information, we cannot guarantee the security of your personal information or other data transmitted to the Meal4you; any transmission is at your own risk. Once we have received your personal information, we will use organizational and technical safeguards to try to prevent unauthorised access. Please also note that the Meal4you contains links to third party websites, which are not governed by this Privacy Policy, and JUST EAT is not responsible for the collection, use or disclosure of Personal Information by such third party websites. When you click on such a link, you will leave our service and go to another site. During this process, another entity may collect personal information from you.
Access to Personal Information and Withdrawal of Consent
You have the right to access, update and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in other personal information we have in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records and may restrict access to personal information as required or permitted by applicable law or legal process.
You may withdraw or modify your consent at any time, subject to legal and contractual restrictions, provided that reasonable notice is given to us. If you withdraw your consent to receive information regarding certain products, publications, services or events being offered by Skip, you will no longer receive such communications.
Agreeing To This Legal Agreement
By visiting and signing up on this website, you agree to be bound by the terms and conditions of the Service Agreement and this Policy throughout your period of usage and membership of this site. If you do not agree to the terms of this Privacy Policy, please do not use it. If at any point of being a member of Meal4you, you disagree with all or any of the stated terms, you can put an end to your membership by reach out to Meal4you support team.
Updates to the Privacy Policy
This Privacy Policy is current as of the “Last Updated” date which appears at the top of the page. Your continued use of the Meal4you after any change of our Privacy Policy will constitute your acceptance of the revised terms of this Privacy Policy.
We may update this Privacy Policy from time to time as required to reflect changes to our privacy practices. We encourage you to periodically review this page for the latest information on our privacy practices.
